If you smell gas please call 0800 011 3139 immediately

Heating and hot water repairs are carried out for us by our contractors:


Electric & Gas Heating Swale Heating 0800 011 3139


Oil & Solid Fuel Heating Headcorn Heating 01622 891299

Out of hours emergency repairs service

We offer an out-of-hours emergency service after 5.00pm. This service should only be used for an emergency where health and safety or the security of a property is at risk. Please be aware you may have to pay a charge if the contractor attending decides it was not an emergency.

Check your heating

When the temperature drops you will want to make sure your home is warm and comfortable so it’s a good idea to test it before bad weather sets in.

For gas and oil systems, turn all the radiator valves on and the room thermostat to maximum. Then set the heating to run on your programmer/boiler and after 15 minutes touch the radiators to see if they are starting to heat up.

If all the radiators heat up everything should be fine for when you need to use the system. Just turn the heating off and wait for the colder weather.

If none of the radiators are working please call Swale Heating. Our contractor will work to fix problems with your electric or gas hot water or heating systems and now there are more ways to contact them.

If one or two radiators remain cold it could mean a small amount of air has entered the system and all you need do is bleed those radiators. Swale telephone advisors can also help with explaining how you can carry out basic quick fixes such as bleeding radiators.

In addition to calling 0800 011 3139 you can email tchg@swaleheating.com or visit swaleheating.com

If you use oil call Headcorn Heating on 01622 891299, and they will send an engineer to check the system. While you are waiting for an appointment please make sure you turn the heating system off.

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